Sales Channel
All books published by John Friend Publishing are sold exclusively through Amazon.com and its international marketplaces. John Friend Publishing does not sell books directly through this website or any other retail channel.
When you purchase a John Friend Publishing title, your transaction is between you and Amazon. John Friend Publishing is not a party to the sale.
Returns & Refunds
All returns and refunds for John Friend Publishing titles are governed solely by Amazon's return and refund policies, which are available at Amazon's Returns & Refunds page.
Amazon's return and refund policies are determined at Amazon's sole discretion and may be updated at any time without notice from John Friend Publishing. Please refer to Amazon directly for the most current terms.
To initiate a return or request a refund, visit your Amazon account orders page or contact Amazon Customer Service directly.
Digital Products (Kindle)
Kindle editions are subject to Amazon's digital content return policy. Kindle books may be returned within a limited window after purchase, as determined by Amazon. Please refer to Amazon's Kindle return policy for current terms.
Damaged or Defective Items
If you receive a damaged or defective copy of any John Friend Publishing title, please contact Amazon Customer Service to arrange a replacement or refund. Amazon handles all fulfillment, shipping, and replacement of physical products.
Contact
For questions about John Friend Publishing titles or content, you may reach us at hello@johnfriendpublishing.com. For order-related inquiries including returns, refunds, shipping, and delivery, please contact Amazon directly.